Computer Diagnostics

At Jason The Computer Guy, we offer free diagnostics for all laptops and desktops, ensuring you understand the root of any technical issue before moving forward with repairs. Whether your system is running slow, experiencing frequent crashes, or not booting up at all, we’ll perform a thorough check to identify the exact cause. Please note, a fee applies for gaming and custom-built desktops due to the complexity of diagnosing high-performance systems. Our goal is to provide a transparent evaluation so you can make an informed decision about the next steps, without any upfront commitment to repairs.

*Gaming laptops and desktop do have a fee for diagnostic services.

New Computer and Peripheral Installation and Setup

Purchasing a new computer can be exciting, but setting it up properly can be overwhelming. We handle the complete installation and setup of your new desktop or laptop, including peripheral devices like printers, monitors, and other hardware. From configuring your operating system and software to ensuring all your peripherals are seamlessly integrated, we take care of everything. We’ll also ensure your system is connected to Wi-Fi, Bluetooth, and other networks, so you can start using your devices immediately without any hassle.

Component Upgrades (Video Card, Sound Card, etc.)

If your computer’s performance is lagging, a simple upgrade might be all you need. We specialize in component upgrades, including video cards, sound cards, RAM, and more, to improve the speed, graphics, and overall functionality of your system. Whether you're looking to enhance your gaming experience or streamline workflow for professional tasks, we’ll install the necessary components and ensure they are fully optimized. We also offer recommendations on the best hardware options based on your specific needs and budget.

Virus, Spyware, Adware, and Malware Removal

Viruses, spyware, and malware can wreak havoc on your system, leading to data breaches, slow performance, and unexpected crashes. At Jason The Computer Guy, we provide comprehensive virus and malware removal services to rid your computer of harmful programs. We utilize advanced software tools and manual techniques to detect and eliminate threats, ensuring your system is fully secured. Additionally, we’ll provide guidance on how to protect your device in the future by installing reputable antivirus software and practicing safe browsing habits.

Non-Boot Errors, Blue Screens, Error Messages, and Computer Crashes

When your computer won’t start or is frequently crashing with blue screens or error messages, it can be frustrating and difficult to diagnose. We specialize in resolving non-boot errors and system crashes, identifying whether the issue lies with hardware, software, or corrupted files. By running diagnostic tests, we’ll pinpoint the problem and repair it quickly—whether it’s a faulty component, a missing driver, or a software conflict. Our goal is to restore your system’s stability so you can get back to your work or entertainment without interruptions.

Software Installation

Installing software can be time-consuming, especially when dealing with complex applications or compatibility issues. Our software installation service ensures that your programs are correctly installed, updated, and configured to run smoothly on your system. Whether it’s productivity software, multimedia applications, or specialty programs for personal or business use, we take the guesswork out of the process. We also handle licensing, updates, and troubleshooting for any software errors, ensuring everything works without a hitch from the moment you start using it.

Computer Troubleshooting for PC or Mac Issues

Is your computer not behaving the way it should? Our expert computer troubleshooting service covers both PCs and Macs, allowing us to resolve a wide range of hardware and software issues. From slow performance and internet connectivity problems to malfunctioning hardware and software bugs, we’ll run diagnostics to determine the cause and implement an effective solution. Whether it’s an issue with your operating system, internal components, or third-party applications, we ensure your computer is restored to optimal working condition.

Computer Data Backup

Don’t risk losing important files, photos, or documents due to unexpected crashes or failures. Our computer data backup service provides a secure and reliable way to store your critical data, ensuring it’s protected in case of hardware failure or corruption. We offer customized backup solutions, whether you prefer local storage on external drives or cloud-based options for remote access. We’ll also help set up regular automated backups, so you can rest easy knowing your data is safely stored and easily recoverable whenever needed.

Hard Drive Data Recovery

Losing access to your data due to a failed or corrupted hard drive can be devastating, but not all is lost. We provide professional hard drive data recovery services to retrieve your important files, photos, documents, and more. Using specialized tools and techniques, we can often recover data from drives that have been damaged, formatted, or malfunctioned. While success rates vary depending on the level of damage, we’ll do everything possible to recover your data and transfer it to a new, secure storage device.

Hard Drive Upgrade and Data Transfer

Upgrading to a faster and more efficient hard drive can significantly improve your computer’s performance, especially if you switch to an SSD (Solid State Drive). Our hard drive upgrade service includes the transfer of all your data, files, and system settings from your old drive to the new one, ensuring a seamless transition with no data loss. We’ll also clone your existing drive to the new SSD, so your system will boot faster, run more smoothly, and have additional storage capacity for future use.

Computer Tune-Up and Optimization

Over time, your computer can become bogged down by unnecessary processes, registry errors, and fragmented files. Our computer tune-up service cleans up your system by disabling unnecessary services running in the background, cleaning the registry, defragmenting your hard drive, and removing temporary files that slow performance. This comprehensive optimization process improves speed, reduces load times, and enhances overall system responsiveness, giving your computer a much-needed boost without the need for costly hardware upgrades.

Operating System Upgrades (Windows 7-11)

Keeping your operating system up to date is essential for both security and performance. We provide operating system upgrade services to help you transition smoothly from older versions like Windows 7 or 10 to the latest Windows 11. Our service includes a full backup of your system, installation of the new OS, driver updates, and ensuring all your files, applications, and settings are transferred correctly. We also troubleshoot any post-installation issues to ensure everything runs as it should after the upgrade.

Wi-Fi, Skype, Zoom, Roku, and Apple TV Installation

Setting up a home or office network or installing new multimedia devices can be tricky without the right expertise. We provide installation services for Wi-Fi, Skype, Zoom, Roku, Apple TV, and other devices, ensuring seamless integration into your existing system. Whether you're setting up a home entertainment system, enabling remote work via video conferencing, or upgrading your network for faster internet, we’ll handle the technical side of things so you can enjoy a smooth, hassle-free experience.

Custom Built Computer Systems to Your Specifications

Need a computer that’s built to your exact needs? We specialize in custom-built computers, whether for gaming, video editing, or business purposes. From selecting high-performance processors and graphics cards to customizing storage and cooling solutions, we design and assemble systems that meet your unique requirements. We work with you every step of the way, ensuring the final product is exactly what you envisioned. Our custom-built systems are optimized for performance, durability, and efficiency, tailored to your specific use case.